Cancellation & Refund
Appointments canceled at least 2 hours before the scheduled appointment time are eligible for a refund. To request a refund, please contact our support team with your appointment details.
Cancellations made less than 2 hours before the appointment and no-show appointments are generally not eligible for a refund.
Doctor Cancellation
If the doctor cancels or is unavailable for the scheduled consultation, you may choose to reschedule the appointment or receive a refund.
Technical Issues
If a technical issue on our platform prevents the consultation from taking place, please contact our support team. We may offer a rescheduled consultation or refund, depending on the circumstances.
Refund Processing
Approved refunds will be processed through the original payment method. Processing time may vary depending on the payment provider or bank.
For refund or cancellation assistance, please contact our Support Team with your appointment or booking reference.