By using our platform, you agree to the following terms and conditions.
- Online consultations are provided through video calls, audio calls, and messaging. They should not be considered a replacement for emergency medical care.
- Users are responsible for providing accurate information during consultations.
- Appointments are subject to doctor availability and confirmation.
- Appointments canceled at least 2 hours before the scheduled consultation time may qualify for a refund upon contacting our support team.
- Healthcare professionals provide recommendations based on the information available during the consultation.
- We may update these terms from time to time, and continued use of the platform constitutes acceptance of revised terms.